Handling System Failure error in GST Common Portal
As the GST Act, rush on the country like a racket, the GSTN was not gifted a fully troubleshooted GST IT System. When the Taxpayers are started using the GST Common Portal error were started to roll out even after 6 months.
As an Accounts Professional, i had faced many technical issue while i work in the GST Common Portal of the many Taxpayers few of them are cited below
Taxpayers, Accountants, Tax Practitioners, Chartered Accounts, and other Tax Professionals are facing the issues beyond their knowledge. Even thought we have the GST Helplink and Help Desks they are also not able handle the issues quickly, within the deadlines of the returns. So, it is a tough time for everyone to file the returns in time.
And in this article i am going to tell you a common problem faced by most of the Taxpayers and Tax Professionals while submitting GSTR 3B, GSTR1, GSTR4 Returns. And i faced this error while i was trying to reset the GSTR 3B to change the figures in the 4th column.
A common solution for any issued is that you need to contact the GST Team either over phone or by mail. So, for this i have mail to the GST Team as shown in the following snapshot and i got the Ticket Number as well.
After 2 days, the problem for System Failure error is solved but another issue raised when i try to save the GSTR3B after making changes for that. I found an error message with error no. RT-3BAC-9018 and the same forwarded to the Help Desk and now it has been solved. If you are facing still any issues you may comment below.
January 10, 2018 @ 8:25 PM
Hey
Even I encountered with this problem.
The problems still persists .
Does they solved your problem
January 10, 2018 @ 10:15 PM
Yes Mr. Vimal the problem is solved.
January 12, 2018 @ 9:30 AM
The Problem Still persists., GSTR3B showing submitted ., but when I go to Payment of Tax ., it is showing no liabalities pending.., Pl. drop a solution
March 12, 2018 @ 5:41 PM
does anyone problem solved in helpdesk or grievance addressal.i am facing the same problem for the past 3 months.still no one resolved.i tried for mails, toll free nos and local offices.nothing to be resolved..
March 12, 2018 @ 8:24 PM
If have any complected issues send mail to advice@accountsguy.net.
January 12, 2018 @ 11:44 AM
GSTR 3B Filing Error showing RT -3BAC -9018, what can I do sir,can you please solve the issue
January 12, 2018 @ 2:42 PM
how to contact the help desk of GST portal. Please enumerate it here. Thank you.
January 12, 2018 @ 5:07 PM
i still have same problem
January 16, 2018 @ 6:57 AM
Still I am facing the problem. When I am save the GSTR 3B form the error showing RT-3BAC-9018
January 16, 2018 @ 8:40 AM
Still this prblm show on my portal what i do ??
January 16, 2018 @ 3:02 PM
For all the previously commented issues, i request you all mail the problem with snapshot to
GST Help Deskin reply you get a Request ID and keep updating with the id yourself by calling theCustomer Care No. 01204888999.Or mail me at
advice@accountsguy.netif still facing any problem.February 19, 2018 @ 10:37 AM
GSTR 3B Filing Error showing RT -3BAC -9018, what can I do sir,can you please solve the issue
February 22, 2018 @ 9:52 PM
Send me the error snapshot to our mail id advice@accountsguy.net. We will get back to you.
March 23, 2018 @ 6:57 PM
hi,
I am getting below error while off setting liability. Please help
Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number GSTN-EXEC1003 when you contact customer care for quick resolution.
April 14, 2018 @ 2:14 PM
When I am changing interest amount in box 4 the said changes is not getting reflected and showing error no as RT SCVU 101
August 22, 2018 @ 11:39 AM
You need to post a grievance in the GST Portal with snapshot of the error.
April 23, 2018 @ 12:19 PM
GSTR 3B Filing Error showing LG9001, what can I do sir,can you please solve the issue.
August 22, 2018 @ 11:39 AM
You need to post a grievance in the GST Portal with snapshot of the error.